SAP Solution Manager is a centralized support and system management suite. An SAP system landscape may include a large amount of installed SAP systems. SAP Solution Manager tries to reduce and centralize the management of these systems.
In such a landscape, SAP Solution
Manager is the managing system, and the business suite applications (e.g. ERP, CRM, BI,
EP) are the
managed systems.
The current version of SAP Solution
Manager is SAP Solution Manager 7.1.
SAP Solution Manager provides an
extensive set of features in the IT Support area for enhancing, automating and
improving the management of SAP systems:
- Central System Administration
- Project Management
- Test Management
- System Monitoring
- Business Process Monitoring
- IT Technical Reporting
- Centralized Alerting
- Installation Keys
- Early Watch Reporting
- Change Management (Change Request Management & Maintenance Optimizer)
- Service Desk
SAP is actively improving and
extending all these areas, so this list may be outdated.
SAP Solution Manager helps in
implementing and managing complex system landscapes. Globally, systems are
being distributed across geographies and business processes cover more than one
system. In such complex scenarios, integrating technical and business
requirements is important for the success of IT. SAP Solution Manager provides
SAP customers with an efficient means of handling both the technical and
business process side of solution implementation.
As part of SAP Solution Management
Solutions, the customers receive best practices, relating to:
- Global Strategy and Service Level Management
- Business Process Management
- Management of MySAP Technology
- Software Change Management
- Support Desk Management
SAP delivers this using support
programs during implementation of the system solution. Some of the benefits of
using SAP Solution Manager are that it helps:
- Manage the technical risk associated with the implementation of the solution ensuring technical robustness
- Leverage users core competencies in implementing solutions
- Ensure the solution works as intended with best practices built in
- To manage the incidents more effectively and efficiently and eases the settlements of the support cost.
- Have centralized support messages handling system, real-time monitoring of systems, business processes, and interfaces, which reduces administration effort.
- The Installation of SAP Solman system is on dual stack,it has both ABAP and JAVA Stac
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