Sunday, 21 July 2013

Sap Crm -Org model






Organizational Management in CRM offers you a flexible tool for handling your company’s task-related, functional organizational structure as a current organizational model.
You can maintain the company structure including the positions and employees in an application and assign specific data (attributes) to the organizational units.

The organization model will be especially used for organizational data determination within the CRM scenarios for marketing and sales.
Compared to ERP, the use of the organizational model in CRM is more comprehensive, flexible and dynamic. A synchronization of the organizational structure for sales in ERP and CRM is possible via mapping of organizational units. This is a prerequisite for integration of master data and transactional data between ERP and CRM.
The building block CRM Organizational Model  describes the setup of a sample organizational structure which is the basis for all SAP Best Practices scenarios.

Function List

The following functions are provided to support this building block:
  • Organizational model synchronization with ERP
  • Definition of organizational units
  • Definition of positions for organizational units
  • Definition of holders of positions 

  • Transaction code
    ppoca_crm
    SAP IMG menu
    CRM-Masterdata-Org managment-Org model-Create Org model                                                                                             
        
     orgmodel                                                                                              

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